Built for our own shop. Four brands, four countries.
Customer messages are taking over your day.
Answer email, Instagram, Facebook, WhatsApp and website chat from one inbox.
No credit card required · Free plan available
No signup, about 20 seconds, we only read public pages
Try it: open a conversation and approve the draft
<2s
AI reply time
40+
languages supported
99.9%
uptime SLA
We run a photo business too. Four brands across Slovenia, Croatia, Slovakia and Poland, and customers reaching us on email, Instagram, Facebook, WhatsApp and the website chat all at once. We built HelpStack because we were losing hours a day to it, not because we wanted to sell software. It worked. So we opened it up.
Why HelpStack
Everything your support team
needs to succeed.
78%
of customers buy from the first company that responds to their inquiry.
Speed-to-lead isn't a support metric. It's a sales advantage. HelpStack delivers it across every channel and language.
Source: LeadResponse research
Respond 10x faster
One inbox for every channel. No more tab-switching between Facebook, email, and Instagram. Every message in one place, in real time.
Cut support costs with AI
AI suggests the right reply for every conversation. Agents approve in one click. Spend less time typing, more time solving.
Delight every customer, everywhere
Auto-translate 40+ languages. Customers write in theirs, agents read in theirs. Remove the language barrier from your support entirely.
What our customers say
Real business owners.
Real stories.
Sell in the chat
Questions that end
in the cart
When a shopper asks what to buy, the reply shows the product as a card with its picture, price and stock, and an Add to cart button that puts it straight into your store's cart. There is nothing to set up: we read each product from your own product page, so the price on the card is always the one in your shop.
- Add to cart right in the chat, on Shopify and WooCommerce out of the box
- Price and stock come from your product page, so the AI cannot make them up
- Any other shop can add its own buttons, like Save for later or Book a fitting
10-15%
typical revenue lift when shoppers get personal recommendations
Source: McKinsey, Next in PersonalizationIndustry figures, not HelpStack results.
How product cards workBrew Lab
We're online
I want to start making filter coffee at home. What do I need?
The pour-over set has everything to start: dripper, carafe and 40 filters. A double-wall mug keeps it warm longer.
The platform
One platform,
every channel.
Never miss a message
- Email, Facebook Messenger, Instagram DM, web chat widget
- Real-time sync via Socket.io. Updates the moment they arrive.
- Smart search across all conversations
- Conversation threading and assignment to agents
Enterprise-grade security, built in from day one.
Pricing
Simple, transparent pricing.
Start free. Upgrade as you grow.
Free
500 tokens/mo · estimate, see note
Up to 10 channels
- Unlimited channels & team
- Free chat widget for your website
- Priority support
- AI auto-reply
- Basic analytics
- Advanced analytics
- Custom agent tools
- Website crawling
- White-label
- Bring your own AI key
Starter
8,000 tokens/mo · estimate, see note
Unlimited channels
- Unlimited channels & team
- Free chat widget for your website
- Priority support
- AI auto-reply
- Basic analytics
- Advanced analytics
- Custom agent tools
- Website crawling
- White-label
- Bring your own AI key
Growth
30,000 tokens/mo · estimate, see note
Unlimited channels
- Unlimited channels & team
- Free chat widget for your website
- Priority support
- AI auto-reply
- Basic analytics
- Advanced analytics
- Custom agent tools
- Website crawling
- White-label
- Bring your own AI key
Conversation counts are estimates on our fastest model (gpt-4o-mini) for typical questions. Conversations that use AI tools, image analysis, premium models, or long histories use more tokens.
All prices exclude VAT. Applicable tax is calculated at checkout.
FAQ